In 1891, with a starting capital of thirty two dollars, William Wrigley founded a company which delivered soap to wholesalers. In order to make his product more attractive, he included a free sample of baking powder with every pack, a method of promoting sales that was completely unheard of at the time. When Wrigley heard that his baking powder was more popular than his soap, he decided to give up the soap business and only sell baking powder. He continued to include a free sample with his new product, but this time it was two packs of chewing gum. As before, the samples became a bigger hit than the actual product. Realizing the future belonged to the chewing gum, not the baking powder, Wrigley made the crucial decision to once again switch products. In 1893, Juicy Fruit and Wrigley’s Spearmint, two classics still popular today, entered the market. Within 18 years, Wrigley’s had become the most successful chewing gum brand. Then the company surprised its customers with its next innovation: the gum was no longer packaged loosely in a box, but individually wrapped.
At first glance, soap, baking powder and chewing gum have very little in common. Per Wrigley’s example, question the obvious, and discover new possibilities.